There are some powerful addons to your Infusionsoft system which make it much easier to use.
The first is the integration between Microsoft’s Outlook and Infusionsoft. A new version was recently announced which is compatible between 32 and 62 bit PCs and Outlook 2010 (yeah!) This video shows how this works. It is a huge productivity improvement.
Second is the “pretty” html email templates offered by Hi Impact email (found in your admin addons for Infusionsoft).